FRESHPLANET PRIVACY POLICY
GAMES
AVAILABLE ON APPLE ARCADE
Your privacy is important to us, and we
take our responsibility of caring for it seriously.
This Privacy Policy is specific to Fresh
Planet’s game, SongPop Party offered on Apple Arcade.
It describes what information FreshPlanet collects
and how we use, disclose, transfer, and store it (when necessary). If you do
not want FreshPlanet to collect, store, use or share
your information in the ways described in this Privacy Policy, you may not be
able to use our Services (as described below).
FreshPlanet, collects, stores, and uses your
information as a data controller in connection with, and in order to provide
and develop, FreshPlanet’s services and websites
(together referred to as the “Services”) in accordance with this privacy policy
(“Privacy Policy”).
All of our Services available on Apple
Arcade, whether used on mobile devices, Mac or other platforms such as Apple
TV, are governed by this Privacy Policy.
By using the Services, you hereby
consent to this Privacy Policy.
This Privacy Policy is effective as of January
12, 2020.
If you have any questions, comments or
concerns regarding our Privacy Policy and/or practices, please see the “How
to contact us” section below.
1 – Information we collect, purposes and
uses
Our game is available on Apple Arcade.
Our legal basis to collect and
process your personal information are:
If you are a European user
·
Your
consent
·
Our legitimate
purposes
If you are a United States user
·
Your
consent
·
International operations of the game (it means what is
necessary for us to provide you the game and game services)
SongPop Party is an online music multiplayer game. Hence it requires players to
access online resources/servers for the two following reasons:
·
Music repertoire
·
Online
playing (In order to match players and keep track of their respective scores,
you will need to connect to FreshPlanet's server).
We will ask your consent to share
anonymous information with our server. Without your consent then you will not
be able to access online music content. As a result, you will be limited to
playing the offline tracks that are available in the game.
Also, if you do not give consent
for sharing anonymous data, you will not be able to access online modes (Arena
mode and online Party mode). If you do not give consent and want to access
music playlists that are stored on our servers, we will prompt them with a
consent explaining why we need this anonymous data.
We collect only limited personal information:
·
For multiplayer (Party
and Arena Mode). We need to know the alias of the player (used when you are playing online, to display your Game Center name to your matched opponent, the character and music selected
end then answer for each question in real time during gameplay. We also need
which song the player listened to during a quiz (except for offline mode) in
order to give reporting for our music licenses.
·
Provide you with user support:
You can contact us by
email but we may require you additional information depending your request
(device type, IOs version).
If you
decide to play offline or can’t access Internet, your player progress is stored
on your device. As soon as you play online your player progress will be stored on
Apple services, such as iCloud for game saves.
2 – How we retain
information- Deletion processes
For multiplayer gameplay, the information
is not persisted on our servers, it is in memory of the server during that
round of multiplayer and removed from memory once the game is over (a few
minutes).
You can delete your game progress from
iCloud at any time.
You can delete the information stored on
your device (you have to uninstall the game).
3 – How we share information
We do not share any personal or
non-personal information.
4 – Information Security
We have implemented security measures to
safeguard and help prevent unauthorized access, maintain information security,
and correctly use anonymous information collected through the Services.
We take, and force applicable third parties to take, reasonable precautions to
protect your anonymous information against loss, misuse, unauthorized
disclosure, alteration, and destruction. However, please remember that no
transmission of information over the Internet or any wireless network can be
guaranteed to be 100% secure.
5 – Changes to our Privacy Policy
We reserve the right to change this
Privacy Policy at any time. In the event that we make material changes to this
Privacy Policy, they will be re-posted in the "Privacy" section of
our websites and apps with the date the modifications were made indicated at
the top of the page. Therefore, please review this Privacy Policy from time to
time so that you are aware when any changes are made to it. Your continued use
of the Services after such change(s) constitutes your acceptance of any such
change(s), and if you do not accept any changes, you may choose not to use the
Services or opt out by sending us appropriate notice. If you would like further
information about any recent changes made, please send your request to privacy@freshplanet.com and include “Information about Changes” in the subject line.
6 – Legal disclaimer
Our Services operate AS IS, and we do
not represent or warrant that our Services will be available at all times, or
that your use of the Services will be uninterrupted or error-free. We are not
responsible for your ability to access the Services or for matters beyond our
control. This Privacy Policy is governed by the laws of your country of
residence. Any dispute arising from the use of the Services shall be submitted
to the competent courts of your country of residence.
7 – How to contact us
If you have any questions, comments or
concerns regarding our Privacy Policy and/or practices, please contact us:
1 – Customer support: support@songpop-party.com
2 – through the feedback form in App
store for other question
If you have general question about
privacy at FreshPlanet please:
- send an email to privacy@freshplanet.com
- write to the FreshPlanet Data Protection
Officer, FreshPlanet Attn: Privacy – Song Pop Party 381 Park Avenue
South, Floor 16New York, NY, 10016 USA